BookingsPlus: delivering time and cost efficiencies for our bookings business
Haydon School is a thriving academy and sixth form based in Pinner. They pride themselves on helping their students to develop resilience and inspire others. The community, both in school and beyond, is very important to them, and they expect their students to be considerate and respectful members of both.
The ability to open up their facilities for use by local groups and clubs is therefore very important to them, particularly as many of their students benefit from and participate in additional activities and clubs outside of the school day - from learning Taekwondo to joining the Italia Conti Arts Academy.
Until six months ago they were using a basic and laborious booking system which included an outlook calendar and an excel spreadsheet, before introducing the online school lettings platform: BookingsPlus.
A varied number of staff are involved in managing bookings, from the onsite team such as caretakers and receptionists, to the finance department. They can simply download each day’s booking schedule in one simple report. This has freed up a significant amount of time which they can dedicate to other aspects of their role; including marketing and alumni engagement.
Previously they had to search retrospectively through the outlook calendar to identify booking dates and durations for invoicing purposes. Now, BookingsPlus’ automated, end-to-end booking and invoicing service means that invoicing is instant, accurate and efficient - freeing up both their time, and that of the finance department!
As well as staff time, BookingsPlus has helped them to use the space more efficiently. Clients can now specify their exact requirement – for example, two badminton courts for one hour. This means that they are able to take back-to-back bookings, maximising the revenue potential of the facilities. And because the system is controlled via one central administrator, the potential for error is reduced. No more double bookings!
Finally, and perhaps most importantly, clients are very happy with the system. They find it easy to use and are getting increased sign-ups thanks to adverting their clubs on the ‘what’s on’ tab. They, in turn, have seen an up-lift in booking enquiries.